Returns & Exchanges
At Abib, we strive for your skin's complete satisfaction; if our products do not meet your expectations, you may return them within 30 days of delivery for a full refund or exchange. Please ensure items are in their original packaging and unused condition to qualify for processing.
Return Process
- 1.Initiate Your Request
Log into your Abib account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.
- 2.Secure Packaging
Carefully pack the products in their original boxes to prevent damage during transit and include the printed return slip inside the package.
- 3.Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of the returned goods, your refund will be processed to your original payment method within 5-10 business days.